Account Manager- CoreTrust in Nashville, TN at HealthTrust

Date Posted: 6/26/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Nashville, TN
  • Job Type:
    Management
  • Experience:
    At least 5 year(s)
  • Date Posted:
    6/26/2018

Job Description

CoreTrust (www.coretrustpg.com) serves an exclusive membership of select private equity firms and Fortune 1000 companies. A division of HealthTrust—the healthcare industry’s leading group purchasing organization—CoreTrust leverages its purchasing volume along with that of HealthTrust members to achieve market-leading pricing for a portfolio of contracts in more than 100 indirect spend categories. This unique and highly-compliant business model affords most members double-digit savings across all categories.
 
JOB SUMMARY – Assists with new member implementation, up-selling/expansion of existing members, compliance and membership base management.  The role works in collaboration with and support of the CoreTrust sales team, and may be assigned to a specific sales leader such as a Director of Sales.  Additional responsibilities include strategic planning, reporting, market research, special projects and salesforce data management. 
 
DUTIES – 

  • Account Management: assists Sales as potential client’s transition to become members.  Proactively manage customer requests and resolve issues through proper channels with customer perspective in mind (as needed).  Communicate issues and drive resolution.
  • Strategic Account Management: in collaboration with Sales, identify and pursue opportunities for revenue expansion.  Mine membership base to identify and pursue category adoption opportunities.  Proactively identify solutions to customer issues, help maintain a pipeline report of all potential sales activity in salesforce.com and provide updates to management as requested.
  • Reporting: oversee the preparation of necessary data and reports including those used in management of PE relationships.  Review and analyze for accuracy and outcomes needed.  Provide strategies around achieving desired results.
  • Compliance: regularly analyze expected to actual spend to identify gaps in member compliance.  Work with the sales director to address compliance gaps and drive resolution.
  • Identify, suggest and help implement specific programs, best practices, standards, operational indicators and products & services to support the long-range strategic direction of the organization.
  • Assist and eventually lead calls with select PE Firms and members to review tracking documents and category expansion opportunities.
  • Lead Base Management activities to ensure the stability of the CoreTrust membership through designed programs, frequent touch points, and sales collaboration.

Job Requirements

Education
Bachelor’s degree preferred but equivalent experience acceptable.
 
Experience
Preferably 3 – 5 years experience account facing experience.

 

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