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Customer Service Representative in Coppell, TX at HealthTrust

Date Posted: 1/23/2019

Job Snapshot

Job Description

Customer ServiceRepresentative 
THE COMPANY: Take your career in the right direction – join us at HealthTrust.  Amidst the fast-changing dynamics ofhealthcare within HealthTrust and our parent company (HCA – HospitalCorporation of America), come work as a Purchasing Assistant.
More than 1,600 hospitals have partneredwith HealthTrust to lower expenses and improve outcomes across healthcareoperations.
HealthTrust delivers supply chain,workforce, and clinical integration services to help healthcare providersimprove performance with superior pricing and operator-driven practices.                                            This is accomplished by hiring professionals like you!
A seven-time recipient of a “Championfor Change” award from Practice Greenhealth, HealthTrust actively encouragesand enables ecologically responsible purchasing alongside fully embracing aculture of integrity and a code of ethics.
Seeking afull-time Customer Service Representative to serve as the primary contact byfacility personnel seeking to resolve daily issues and concerns.  TheCustomer Support Representative (CSR) functions as “account representatives”through assignment to customear facilities.
CustomerSupport Representatives will establish rapport with customers in efforts todevelop confidence in Supply Chain Services and will relate to issues withempathy and urgency while focusing on customer relationships with timely andfrequent follow up. 
Each CustomerSupport Representative is responsible for answering and logging all incomingcustomer communications via telephone, email and/or fax, identifying ortrouble-shooting potential Supply Chain issues and correcting existing problemsin a timely manner.  The CSR is expected to maintain generalcompetencies specific to all aspects of Supply Chain Services (e.g. -Purchasing, Accounts Payable, Internal Control, Warehouse,Pharmacy).  
• Toattract the best talent, HealthTrust offers one of the leading 401(k) plans inthe healthcare industry (a 100% match on up to 9% of pay based on years ofvesting service).                                                                                                •Tuition Reimbursement program for individuals seeking higher education.                                                                      
•Generous annual incentive bonus program.                                                                                                                                  
•Professional growth and advancement.                                                                                                                                    
• High School Diploma or GED
•        Oneyear Customer Service experience and two years general Accounts Payable orPurchasing experience preferred