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Division Director, Environmental Services Operations - EFL in Miramar, FL at HealthTrust

Date Posted: 3/28/2019

Job Snapshot

  • Employee Type:
  • Location:
    Miramar, FL
  • Job Type:
  • Experience:
    At least 5 year(s)
  • Date Posted:

Job Description

♦ Division Director, Environmental Services Operations ♦

THE COMPANY: Take your career in the right direction – join us at HealthTrust. Amidst the fast-changing dynamics of healthcare within HealthTrust and our parent company (HCA – Hospital Corporation of America), come work as a Division Director, Environmental Services Operations to put into practice sustainable, practical solutions that will ultimately transform patient care and the communities we support.More than 1,600 hospitals have partnered with HealthTrust to lower expenses and improve outcomes across healthcare operations.HealthTrust delivers supply chain, workforce, and clinical integration services to help healthcare providers improve performance with superior pricing and operator-driven practices.This is accomplished by hiring valued individuals like you!

A seven-time recipient of a “Champion for Change” award from Practice Greenhealth, HealthTrust actively encourages and enables ecologically responsible purchasing alongside fully embracing a culture of integrity and a code of ethics.


Division Director, Environmental Services Operations Job Summary – Under the direction of the Division Director of FANS and Environmental Services and working collaboratively with Environmental Services Directors in assigned facilities, the Division Director, EVS Operations is responsible for providing leadership and overseeing the EVS service lines within East Florida Division, identifying cost savings and quality improvement opportunities, communicating opportunities to local leadership, and reporting outcomes.

Supervisor – Division Director, Food and Environmental Services

Supervises – NONE

Key Interactions – Division Director of Food and Environmental Services, Facility Directors of EVS, Facility EVS Staff, Facility C-Suite Members, Supply Chain Directors, Support Services Analyst, Corporate Leadership.

Duties (included but not limited to):

•Assists with Monthly, Quarterly and Annual strategic planning sessions with EVS Team to develop strategy and operating plans for EVS service lines

•Assists Division Director with establishing annual cost savings targets for the Division with assigned responsibilities

•Provide monthly KPIs reviews and quarterly balanced scorecard reports for Division facilities

•Analyze current spend, contract compliance, and rebate percentages

•Analyze Linen and Supply cost net of revenue per adjusted patient day (APD); Assure Linen Committees and Efficiency Programs are implemented across the Division.

•Identify opportunities to standardize products and reduce expense, per system standard

•With Division Director, conduct monthly conference calls and quarterly live meetings with EVS leadership to update Division Wide Initiatives, to include Patient Experience, share Best Practices, Network with Colleagues, and support collaborative division wide projects.

•Work with facility Directors and EVS Managers to define and manage productivity standards, standardized policies and procedures, and promote Division Specific EVS Initiatives (D/C Cleaning, Linen Management, Product Standardization, etc.)

•Demonstrates knowledge and ensures compliance with all regulatory standards-JCAHO, AHCA, HRS, EEOC) as well as the handling of Hazardous Materials within all EVS areas.

•Assists Facility Directors in the maintenance and monitoring of budget and acquisition of capital equipment. Demonstrates responsibility and accountability in managing productivity standards. Continuously evaluates and assesses work process/design to enhance productivity and service delivery to meet stakeholder expectations and business goals. Works collaboratively with facility directors to maintain appropriate staffing levels. Optimizes use of supplies, equipment and services, ensuring a high level of patient care at the lowest cost. Actively seeks ways to control costs without compromising quality or the services delivered.

•Works with Facility Directors to ensure competency and development of staff through education and training. Assists in developing competencies, orientation, training, and in-service programs for EVS Staff as needed.

•Supports hospital and division initiatives in meeting core measures, patient safety and service excellence goals. Ensures provision of quality care and services by maintaining appropriate equipment and supplies. Fosters effective departmental communication and collaboration with Facility Leadership

•Supports division wide patient experience initiatives-promotes customer service as a value; makes sure customer solutions, practices, and procedures are carried out to achieve positive outcomes.

•Maintains high visibility within all facilities, to include documented monthly schedule, communicated to all EVS Directors and Facility C-Suites.

•Facilitate peer review audits in each hospital at least annually

Knowledge, Skills & Abilities

•Organization – proactively prioritizes needs and effectively manages resources

•Communication – communicates clearly and concisely

•Leadership – guides individuals and groups toward desired outcomes, setting high performance standards and delivering leading quality services

•Customer orientation – establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations

•Tactical execution – oversees the development, deployment and direction of complex programs and processes

•Policies & Procedures – articulates knowledge and understanding of organizational policies, procedures and systems

•Judgment – Makes decisions based upon job knowledge and experience. Considers all impacted areas in decision process. Seeks advice where applicable. Judgment sensible and reliable.

•Interpersonal Skills – able to work effectively with other employees, patients and external parties

•PC skills – demonstrates proficiency in Microsoft Office applications, Meditech, Business Objects, team rooms, and discipline-specific EVS applications, purchasing vendor applications and others as required

•Financial management – applies tools and processes to successfully manage to budget

•Equipment Management-Knows how to recommend and operate all EVS Floor Care Equipment

•EVS Chemical and Product Management-has knowledge of EVS Products and Chemicals and makes recommendations accordingly; knows basic training procedures in accordance with MSDS for all products utilized.

•Project management – assesses work activities and allocates resources appropriately

•Analytical skills – ability to comprehend and analyze options to determine best decision for patients, facility, department and company.

•Basic Skills – able to perform mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately


East Florida Supply Chain Division – Miramar, FL

•The city of Miramar is located in Broward County, Florida, about 14 miles southwest of Fort Lauderdale and 20 miles north of Miami.

•Broward County is rich in attractions and places of interest. Among its historical sites are Stranahan House, Broward’s first trading post and Bonnet House, an historic home and garden near Fort Lauderdale beach. Other points of interest in the county include the, International Game Fish Association Hall of Fame & Museum, International Swimming Hall of Fame and Museum of Art.

•Named by Robert Gordon, the city's first mayor, "Miramar" is Spanish for "View of the Sea." The city shares its name with a Cuban suburb of Havana.

•Miramar City is home to Leading Aviation and Health Care Industry Hub

•Multiple listing on Money Magazine’s Top 100 Places to Live


• To attract the best talent, HealthTrust offers one of the leading 401(k) plans in the healthcare industry (a 100% match on up to 9% of pay based on years of vesting service).

• Generous Tuition Reimbursement program to support individuals seeking higher education.

• Opportunities for professional growth and advancement.

• Balance of working in partnership with peers and completing tasks on an individual basis.


•At least 5 years’ experience as an Environmental Services Director in a Hospital required.

•Prior Experience in managing multiple EVS Operations preferred.

•Previous experience in HCA preferred.

•Associates Degree Facilities Management or related field required.

•Bachelor’s degree in Hospitality Management, Facilities Management, or related field preferred.


•Certification in Handling of Hazardous Materials (HazMat) preferred