Manager, Contracts- Pharmacy in Nashville, TN at HealthTrust

Date Posted: 8/24/2018

Job Snapshot

Job Description

HealthTrust ( is committed to strengthening provider performance and clinical excellence through an aligned membership model and the delivery of total spend management solutions that leverage its operator experience, scale and innovation. Members include over 1,500 hospitals and health systems, and more than 31,000 non-acute care sites.
Job Summary – Objective is to effectively respond to changes in the markets impacted by assigned portfolio such that best-in-class industry pricing along with corresponding contract terms and conditions is achieved. The Contract Manager maintains and updates as needed all assigned agreements. The Contract Manager provides exceptional customer service to HealthTrust members by establishing appropriate expectations and ensuring the delivery of quality work in a timely fashion. The Contract Manager supports the Pharmacy Strategic Sourcing Director in carrying out HealthTrust’s Pharmacy Services mission by achieving all assigned strategic goals and tactical objectives.
Key Responsibilities and Duties
Sourcing Process:
  • Under general supervision, conduct the sourcing process for assigned portfolio which may include informal bids, market research, formal bid preparation: including RFI/RFP preparation, minor contract negotiations, and preparations for contract launch and member communications
  • Implement projects where the strategy is pre-determined
  • Evaluate unsolicited offers and potential impact on assigned portfolio of such offers
  • Generally, understand pharmacy product/service features and benefits within assigned contract portfolio
  • Maintain timely achievement of all assigned sourcing activities ensuring such activities adhere to all established policies and procedures and written standards of business conduct
  • Meet or exceed all assigned operational goals and tactical objectives
Contract Portfolio:
  • Remain current on existing product portfolio and future product pipelines
  • Understand those market and cost drivers that may impact the portfolio e.g., API/raw material supply issues, negative FDA reports, etc.   
  • As assigned, investigate new supplier entrants to the market
  • Participate in vendor business reviews and review new products/services as they arise in assigned portfolio
  • Meet or exceed financial goals established in the annual contracting plan for assigned portfolio
Supplier/Vendor Relationships: 
  • Assist in developing strategic working relationships with key market suppliers and portfolio vendors
  • Make appropriate product comparisons between various supplier/vendor offerings
  • Maintain supplier/vendor communications during the sourcing process
  • Participate in vendor business reviews and review of new products/services as they arise in assigned categories
Collaboration and Communications: 
  • Effectively communicate project/negotiation status and results to various audiences including but not limited to clinical operations, advisory board leads, legal, financial operations, account management, and management
  • Present contract negotiation outcomes to various stakeholders including management, senior executives and advisory board leads
Customer Service:
  • Maintain strong customer relationships by consistently meeting or exceeding member expectations
  • Preemptively identify potential customer service risks
  • Quickly and efficiently resolve identified vendor and/or customer issues
  • Support, as needed and when assigned, other department leaders and HealthTrust executives in their efforts to carry out with excellence the HealthTrust mission

Job Requirements

Accredited College Bachelor's Degree required.
1 to 3 years of relevant work experience preferred. Ideal candidate will have experience in strategic sourcing and negotiating a variety of contracts in pharmacy. Relevant work experience may include but is not limited to: pharmacy purchasing and/or sourcing, pharmacy wholesaler operations/sales, strategic sourcing in healthcare, contract negotiation, contract management, materials management/purchasing, contracting financial analysis, supply chain operations. Requires ability to manage complex project timeline deliverables and comprehend complex instructions, contract proposals, and contract language. Must have proficiency in the use of Microsoft Office applications and other software/systems which may be required.


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